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Investigative Interview

  • Course Overview

  • Every effective investigation begins with one skill—asking the right questions.

    This course equips you with the structure, confidence, and techniques to conduct professional investigative interviews that uncover facts ethically and accurately. You’ll learn proven models such as Narrative, TED, 5WH, SUE, and the Reid Technique, and see how each method helps you gather information, test credibility, and achieve fair, evidence-based outcomes.

    Whether you’re investigating workplace complaints, security incidents, or insurance claims, this course helps you transform casual questioning into credible, structured interviews that stand up to scrutiny.

    An investigative interview is more than just a conversation—it’s a disciplined process for discovering truth.
    Through step-by-step demonstrations, case studies, and guided practice, you’ll explore how to build rapport, ask open-ended questions, and remain neutral while testing facts against evidence.

    By the end of the program, you’ll understand not only what to ask but how and when to ask it for maximum insight.

  • Learning Objectives

  • By the end of this course, you will be able to:

  • Define key principles of investigative interviewing, including rapport, neutrality, and active listening. 
  • Differentiate between open and closed questioning techniques.
  • Apply Narrative, TED, 5WH, SUE, and Reid frameworks to real or simulated investigations.
  • Analyze interview responses to identify inconsistencies and credibility gaps.
  • Evaluate the ethical use of evidence and themes during interviews. (
  • Design a structured investigative interview plan using learned models.

  • Target Audience

  • This course is ideal for:

  • Security professionals conducting incident or theft interviews.
  • Workplace and HR investigators handling complaints or misconduct cases.
  • Insurance and fraud investigators verifying claims.
  • Private investigators and law enforcement trainees seeking ethical interviewing skills.
  • Managers or team leads who want to handle sensitive conversations professionally.

  • No prior investigative experience is required—just curiosity and a commitment to fair, ethical fact-finding.

  • Conclusion

  • Conducting a professional interview is both an art and a discipline. This course bridges theory and practice, empowering you to lead conversations that reveal truth without intimidation or bias. By mastering these structured approaches, you’ll strengthen your credibility and make your investigative findings stand on solid ground.

  • Call to Action

  • Ready to elevate your investigative skills?
    Enroll now to learn how to ask better questions, uncover the truth, and conduct interviews that inspire confidence and credibility—no matter your field.

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Course contents

Michael Dyson

Instructor

Michael Dyson is an international law enforcement consultant with 47 years of investigative experience. A former senior detective, he has specialized in major, organized, and financial crime investigations. Michael trains and advises police, customs, prosecutors, and other investigation agencies across Southeast Asia, focusing on practical skills development and cross-agency coordination. He is known for his ability to explain complex investigative processes in clear, real-world terms. Michael’s expertise is grounded in decades of operational leadership, and he is passionate about building investigative capacity through structured learning, scenario-based exercises, and critical thinking.
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